HackHeroes FAQs

HackHeroes is an online platform designed to help parents safeguard their children from cyberbullying. We provide personalised strategies and actionable advice to empower parents, regardless of their digital know-how, to ensure their child's online safety.

HackHeroes starts with an in-depth survey to understand your child's online habits, personal characteristics, and social environment. Based on your responses, we craft a personalised cyberbullying prevention plan that is unique to your child's needs.

Absolutely! HackHeroes is designed to be accessible to all parents, regardless of their technical background. Our platform offers straightforward, jargon-free advice and step-by-step action plans that anyone can follow.

We take your privacy and data security very seriously. Our platform complies with all relevant data protection laws and uses robust security measures to protect your information. We never share your data without your consent.

Parents' involvement is crucial for the success of our program. While our recommendations are easy to integrate into daily life, active participation and open communication with your child are essential to effectively manage online safety.

Yes, HackHeroes can be tailored to suit the needs of each child individually. Our survey and recommendations will address the unique online environment and risks for each child, ensuring a comprehensive safety plan for your entire family.

We aim to make digital safety a seamless part of your routine. Our 'add-to-calendar' feature helps you schedule and manage the recommended actions without overwhelming your daily activities. This ensures that cybersecurity measures are practical and easy to follow.

HackHeroes offers a freemium model. You can start with our free membership, which includes a limited preview of our recommendations. For full access to the program with a personalised plan, there is a one-time fee.

HackHeroes combines expert-backed strategies and personalised recommendations to address the complexities of cyberbullying. While we can't guarantee that your child will never experience cyberbullying, our tools and advice significantly reduce the risks and equip you and your child with the knowledge to handle online challenges effectively. For more information or any additional questions, please visit our Contact Us page. We're here to help you every step of the way!